I entered the wrong address when ordering, what now?

I want to cancel my order, but I've already received a shipping confirmation?

If you have already been notified by DHL that your order is on its way, please contact DHL Customer Service directly. We can no longer stop the delivery.

I haven't received a shipping confirmation yet!

If you have not yet received a shipping confirmation, in certain cases it is possible to stop the dispatch and change the delivery address. If this is your wish, please contact us via chat or email.

Please make sure that you also change your correct delivery address in your shop settings. Then everything will run smoothly with your next order!