Complaint

We're sorry about that. Please submit a complaint. You can find the form at this link: Contact Form

What do I do if I have received faulty or incorrect items?

We are very sorry that your order was not correct. Despite careful quality control, errors can unfortunately still occur. Please send us some photos of the faulty/incorrect item and your order number via the contact form.
We will review the issue in advance and then get back to you.

How do I complain about a damaged item?

Please send us some photos of the defect and your order number via the contact form. We will review the defect in advance and inform you about the next steps.